Family Rx

Help

Answers to common questions, or a way to reach us directly — whichever fits.

Frequently asked questions

How visits work, pricing, service area, and account questions — the same answers Ava gives, browsable on one page.

Have a question about a specific visit, billing, or your account? Send us a message and we’ll get back to you within one business day.

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Medical emergencies

Family Rx is not for medical emergencies — call 911 or go to the nearest ER if you need immediate help. This page and the rest of the site are for non-emergency questions only.

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