Family RxFamily RxFamily Rx
Healthcare should be accessible when you need it. Telehealth helps remove common barriers to care, making it easier to connect with licensed providers from home, work, or wherever life takes you.
Research has consistently shown that telehealth can improve access to care, reduce common barriers, and increase convenience for many patients.
A growing body of published research has examined how telehealth affects access to and experience of care. Findings consistently point to a few themes:
When getting care requires taking half a day off work, arranging transportation, or waiting weeks for an appointment, many people simply put it off.
From the research
A 2024 study found that patients facing transportation challenges were 40% more likely to use telehealth than those without such challenges — evidence that logistics alone can determine whether someone seeks care at all.
Access from home
Access while traveling
Reduced transportation barriers
Faster connection to providers
Easier follow-up appointments
Telehealth helps reduce friction between patients and healthcare.
Telehealth helps patients connect with providers more easily, without the logistics a trip to an office requires.
Removing common scheduling and transportation barriers can encourage people to seek help sooner rather than postponing it.
Less travel, less waiting, and fewer disruptions to work or family life.
Follow-up care becomes easier to keep up with when a visit can happen remotely instead of requiring another trip.
Published research reviewing dozens of studies found consistently high satisfaction among patients using telehealth for appropriate care.
Fit a visit around school pickups and nap schedules instead of a half-day errand.
Get care without stepping away from work for a full appointment window.
Connect with a licensed provider without a long drive to the nearest office.
Manage care for the people who depend on you without also arranging your own coverage to leave.
Keep up with routine follow-ups more consistently when each one doesn't require a full visit.
Stay connected to care between the moments something feels urgent enough to “make time” for.
Managing a family’s health means juggling more than one person’s schedule — school pickups, work hours, and everyone’s own health needs at once. Telehealth lets a parent or guardian request care for themselves or a family member without rearranging the whole day around it.
Follow-up care is easier to keep up with when it doesn’t mean another trip, and everyday concerns can be addressed with less disruption to school and work.
Family Rx brings this to Soluna’s virtual care platform — licensed providers, reviewed visits, and prescriptions sent to your pharmacy when appropriate.
Telehealth is not intended to replace emergency care.
In-person evaluation may still be necessary depending on your symptoms, medical history, or a provider’s clinical judgment.
If you are experiencing an emergency, call 911 or go to the nearest emergency room immediately.
For many everyday, non-emergency concerns, yes — published research has found telehealth visits produce care experiences and outcomes comparable to in-person care for conditions appropriate to virtual evaluation. It isn't the right fit for every situation, which is why a licensed provider reviews each visit individually.
Telehealth works well for common illnesses, follow-ups, prescription refills, and everyday health questions. It's not a substitute for emergency care — if you're experiencing a medical emergency, call 911 or go to the nearest ER.
Telehealth is meant to complement your existing care, not replace it. It's a convenient option for everyday needs in between or alongside the relationship you have with your primary care provider.
Many pediatric concerns can be evaluated virtually. A parent or guardian completes intake and stays involved throughout, and a provider will recommend an in-person evaluation whenever a child's symptoms call for one.
Common examples include cold and flu symptoms, sinus infections, allergies, skin concerns, and prescription refills. A licensed provider determines what's appropriate for your specific situation during your visit.
Yes. Every Family Rx visit is reviewed by a licensed U.S. provider, the same as you'd expect from an in-person visit.
Many health concerns become harder to address when care is delayed. Telehealth helps remove common barriers by making it easier to connect with licensed healthcare professionals on your schedule.
Accessing care should fit into your life, not the other way around.
Family Rx is not for medical emergencies — call 911 or go to the nearest ER if you need immediate help. Every visit is evaluated by a licensed provider before any prescription is issued. By continuing, you agree to our Telehealth Consent, HIPAA Notice, and Consumer Health Data Privacy policy.